FAQ & Help Center

Find answers to common questions about our products, ordering process, shipping, and more. Can't find what you're looking for? Contact our support team.

Products & Customization

Ordering & Payment

Shipping & Delivery

Returns & Refunds

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FAQ & Help Center

Products & Customization

What types of products can I customize?

What is the quality of your products?

Can I use my own designs?

Ordering & Payment

How do I place an order?

What payment methods do you accept?

Can I cancel or modify my order?

Why can't I cancel after 2 hours?

Shipping & Delivery

How long does shipping take?

Do you ship internationally?

How can I track my order?

Returns & Refunds

What is your return and refund policy?

What happens if my order is defective or incorrect?

How do I request a refund for a defective item?

When will I receive my refund?